Terms and Conditions

1. General

• These Terms & Conditions (“Terms”) apply to all skip bin hire and related services provided by Koala Mobile Skips (“we”, “our”, “us”) to you, the customer (“you”).
• By booking a skip bin with us, you agree to be bound by these Terms.

2. Hire Period & Charges

• Standard hire includes 4 days / 3 nights.
• Additional days are charged at $30 per day unless otherwise agreed in writing.
• All hire fees must be paid in advance at the time of booking.

3. Bin Usage & Prohibited Items

1. Bins may only be used for the waste type selected at the time of booking (General Waste, Builders Waste, or Green Waste).
   • General Waste – for household and light commercial rubbish such as furniture, appliances, clothes, plastics, cardboard, packaging. No bricks, soil, concrete, or builder’s rubble.
   • Builders Waste – for heavy construction materials such as bricks, concrete, soil, tiles, and rubble. 
   • Green Waste – for garden organics such as grass, branches, leaves, and tree clippings.
2. The following items are strictly prohibited and must not be placed in Koala Mobile Skips bins under any circumstances:
   • Asbestos or asbestos-containing materials
   • Liquids of any kind (paints, oils, fuels, solvents, chemicals)
   • Explosives, flammable or dangerous goods
   • Clinical, medical, or biological waste
   • Sharps, syringes, needles
   • Human or animal remains
3. The following items are not permitted unless pre-arranged with Koala Mobile Skips at the time of booking. Additional disposal fees apply per item:
   • Mattresses
     • Single / King Single / Base – $50
     • Double / Queen – $70
     • King – $90
   • Gas Bottles / Fire Extinguishers
     • Less than 9kg – $30
     • 9–20kg – $100
     • Greater than 20kg – $135
   • Car Tyres
     • Off Rim – $50
     • On Rim – $60
     • Light Truck / 4WD Tyre – $100
   • Batteries
     • Car – $30
     • Large / Truck – $45
4. Customers are liable for all costs, penalties, or damages arising from disposal of prohibited or unapproved items in a Koala Mobile Skips.

4. Weight Allowances & Overloading

1. Each skip includes a set weight allowance:
   • General Waste 4m³ – 500kg
   • Builders Waste 4m³ – 1,000kg
   • Green Waste 4m³ – 500kg
2. Additional weight will be charged at $45 per 100kg.
3. Bins must not be loaded above the rim. Overloaded bins may be refused for collection or incur extra charges.

5. Access & Delivery

• You are responsible for providing clear and safe access for delivery and collection of bins.
• Koala Mobile Skips accepts no responsibility for damage to driveways, paths, lawns, or underground services caused by delivery or placement of bins.
• Any council permits required are your responsibility unless otherwise arranged.

6. Security & Locks

• Each skip bin is provided with a lock and code for security.
• If a skip bin lock is lost, damaged, or a code is changed without notice, a $25 replacement fee applies.

7. Payments & Additional Charges

1. By booking, you authorize Koala Mobile Skips to automatically debit your credit card for:
   • Overweight charges
   • Additional hire days
   • Prohibited or restricted items placed in bins
   • Special item disposal fees (as per Clause 3.3)
   • Damage, lost lock/code, or other breach of these Terms
2. All charges are final and payable once waste has been weighed and processed.

8. Cancellation & Refunds

• Bookings cancelled with more than 48 hours’ notice are refundable, less a $50 admin fee.
• Cancellations within 48 hours of delivery are non-refundable.

9. Liability & Indemnity

• Koala Mobile Skips is not liable for any loss, injury, or damage arising from your use of the bin, except to the extent required by law.
• You agree to indemnify Koala Mobile Skips against all claims, damages, or costs arising from your use of the bin, including improper or prohibited waste disposal.

10. Contact

Koala Mobile Skips
michael@koalamobileskips.com.au
1300 474 710

11. Invoice & Payment Terms

• All bookings made online or over the phone must be paid in full prior to delivery.
• Customers with an approved Koala Mobile Skips account may be invoiced on 7-day payment terms.
• Payment may be made via credit card, debit card, or bank transfer.
• By booking, you authorise Koala Mobile Skips to debit your card for any additional charges in accordance with these Terms.